Question 1

How long does customs clearance usually take?

Accepted Answer

Between 4 and 48 hours depending on cargo type and document readiness.

Question 2

Which documents are required for import?

Accepted Answer

Commercial invoice, packing list, bill of lading and certificate of origin.

Question 3

Do you offer door-to-door service?

Accepted Answer

Yes — one contract covering pickup, freight, clearance and delivery.

Question 4

How can I track my shipment?

Accepted Answer

Enter your tracking number on the tracking page to see every milestone.

Question 5

Do you handle dangerous goods?

Accepted Answer

Yes, under IMDG and IATA standards with certified staff.

Frequently asked questions